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To support the long-term vision and sustainability of our libraries, we are developing a new strategy that reflects the needs of our community while also preparing for the changing expectations of the future.

We are already investing in our library infrastructure with works underway for a brand-new Glen Waverley Library, along with the refurbishment to our other library branches.

Our new strategy will plan for key challenges facing our community and outline how the library service can play an active role in supporting community goals across all areas of modern life.

What is our focus?

Areas we will be exploring through the development of the new strategy include:

  • Evolving role of libraries

    Understanding that libraries mean different things to different people.

  • More resources

    Including opportunites for lifelong learning and creative expression.

  • Digital access and services

    Offering access to digital learning and online services (such as Wi-Fi, computers and printers).

  • Community spaces

    Ensuring our spaces are inclusive and welcoming to everyone.

  • Sustainability and social impact

    Ensuring upgrades to libraries are sustainable.

  • Operational landscape

    Strengthening our daily operations to ensure we are meeting the needs of communities.

How can I contribute?

You are invited to tell us how you use our libraries, what you love about them, and what the ideal library service of the future looks like.

Your insights will play a key role in shaping our direction for the next five years and will make sure our libraries continue to meet the needs of the community.

You can contribute your thoughts by adding comments, uploading a drawing, or by voting on other people's comments.
You can also complete our Customer Satisfaction Survey at the bottom of this page to help us improve our services.

Have your say by Sunday 5 April 2026.

We will analyse all feedback collected to help inform our new strategy. We will consider how you use our service to determine what our priorities should be in the new strategy.

  • Strategic focus of the library
  • Opportunities for continuous improvement to our service
  • Council will have a 5-year Monash Public Library Services Strategy
  • The way we operate our library services

Once the draft strategy has been prepared, we will take it back to the community for their comment. This will help ensure we have considered your feedback.

You can provide your feedback by sharing your thoughts and ideas below. Once you have added your comment or idea, this will be published for the public to see.

If you do not want your comments or ideas for the public to see, you can email them to margherita.barbante@monash.vic.gov.au

If you want to share your ideas in-person you can speak to us at any of our library branches.

Anyone can have their say.

You don't need to be a registered Monash Public Library Service member or user.

Monash Public Library Service Customer Satisfaction Survey

Keep up-to-date

Provide your email below to be kept up-to-date with this project.

Monash City Council is committed to protecting personal information provided by you in accordance with the principles of the Victorian Privacy and Data Protection Act 2014.

The information you provide will be used to assist Council staff to determine the community needs and priorities on this project.

You may access information you have provided to Council and make corrections if you believe that information is incorrect. For further information including Council's information privacy policy, visit www.monash.vic.gov.au.

Want to provide your feedback in person?

You can speak with us in-person at the library or at Clayton Festival.

22 Mar 12:00 pm

Clayton Festival

Share your thoughts via our video survey.

At Clayton Community Centre, 9-15 Cooke Street.

This is a FREE ticketed event.

Clayton Library

9-15 Cooke Street

Opening hours:

  • Monday - Friday: 9.30am-8pm
  • Saturday: 9.30am-4pm
  • Sunday: 2pm-5pm

Glen Waverley Library

112 Kingsway

Opening hours:

  • Monday - Friday: 9.30am-9pm
  • Saturday: 9.30am-4pm
  • Sunday: 2pm-5pm

Mount Waverley Library

41 Miller Crescent

Opening hours:

  • Monday - Friday: 9.30am-8pm
  • Saturday: 9.30am-4pm
  • Sunday: closed

Mulgrave Neighbourhood Library

36-42 Mackie Road

Opening hours:

  • Monday and Tuesday: 10am-5pm
  • Wednesday: 1pm-7pm
  • Thursday: 10am-5pm
  • Friday: 10am-2.30pm
  • Saturday: 9.30am-12pm
  • Sunday: closed

Oakleigh Library

148 Drummond Street

Opening hours:

  • Monday, Tuesday and Thursday: 9.30am-8pm
  • Wednesday and Fridays: 9.30am-6pm
  • Saturday: 9am-4pm
  • Sunday: closed

Wheelers Hill Library

860 Ferntree Gully Road

Opening hours:

  • Monday - Friday: 8.30am-8pm
  • Saturday: 9.30am-4pm
  • Sunday: closed

Timeline

  • Timeline item 1 - active

    Survey open

    11 March - 5 April 2026

    Tell us how you use our library services, what you value and what you'd like to see for the future our our libraries.

  • Timeline item 2 - incomplete

    Draft Monash Public Library Services Strategy developed

    By June 2026

    We will consider your feedback to draft our strategy.

  • Timeline item 3 - incomplete

    Report to Council on consultation and draft

    By September 2026

    We will present to Council what we heard from you and our draft strategy for endorsement for community consultation.

  • Timeline item 4 - incomplete

    Consultation on draft strategy

    By late-2026

    Draft strategy will be shared for community consultation to ensure what we heard reflects what you told us.

  • Timeline item 5 - incomplete

    Adoption of new strategy

    By late-2026

    Final strategy presented to Council for adoption.