Accessibility

Every person accessing our website should have equal access to information and services, regardless of their abilities.

Translated information

You can translate a page via the top right corner on pages that have this service enabled.

For desktop users, look for the globe button and select your language.

For mobile and tablet users, click the three lines and click the globe button to select your language.

Hearing relay services

If you have a hearing or speech impairment:

  1. Contact National Relay Service through your preferred call channel detailed on NRS call numbers and links
  2. Provide the NRS with our phone number 03 9518 3555

For more information visit: About the National Relay Service

Interpretation services

Council provides a free interpreting service for non-English speaking customers over the phone or in person at any Customer Service Centre.

Cantonese - 廣東話 : 4713 5002

Mandarin - 普通话 : 4713 5001

Greek - Ελληνικά : 4713 5004

Hindi - हिंदी : 4713 5005

Italian - Italiano: 4713 5008

Korean - 한국어 : 4713 5010

Sinhalese - සිංහල : 4713 5020

Tamil - தமிழ் : 4713 5021

Vietnamese - Việt Ngữ : 4713 5003

For all other languages - 4713 5000