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In December – February, we asked community members about their experiences when participating in Council community engagement and what good engagement looks like to them.

Based on community feedback we have refined our principles which guides how we plan, design, implement, evaluate and report on community engagement.

You can find the full details in the Engagement Summary Report.

Who we heard from:

  • 272 community members

    • Who expressed interest in participating in our focus groups, and
    • shared feedback on what we're doing well and what we need to get better at.

  • 66 people at our focus groups

    • Who attended 1 of 4 sessions, and
    • Shared their experiences and barriers to participating in community engagement.

How your feedback shaped our principles:

The principles that will guide our work are:

  • Accessible

    • We offer multiple ways for you to participate.
    • We ensure it is easy and convenient for you to participate.

  • Inclusive

    • We identify those impacted and interested by the decision.
    • We make sure everyone has an equal opportunity to have their say.

  • Informed

    We promote engagement opportunities to provide you with information that is:

    • Timely
    • Clear
    • Relevant and
    • Easy to understand

  • Meaningful

    • We engage with you early and ensure your input influences the outcomes.
    • We share with you how your input influenced the decisions we make.

  • Respectful

    We engage with you in a:

    • Respectful
    • Culturally sensitive, and
    • Safe way.

    We value your experiences and perspectives.

  • Transparent

    We are clear about the purpose of engagement, and will tell you:

    • What level of influence you have on the decision we are making
    • What your feedback can and cannot change
    • How your feedback informed the decision, and
    • What the next steps are.

How can I participate?

We are inviting you to provide your feedback on our community engagement principles.

You can provide your feedback by completing the survey below or by emailing community.engagement@monash.vic.gov.au or by calling 0428 685 340.

Have your say by 11.59pm, Sunday 17 May.

To ensure the principles – accessible, inclusive, informed, meaningful, respectful and transparent – reflect what you told us and meet the needs and expectations when engaging with community to help finalise our policy for endorsement.

The principles in our Policy: accessible, inclusive, informed, meaningful, respectful, and transparent.

  • Council will have a Community Engagement Policy
  • The IAP2 Spectrum of Public Participation

Your feedback will be considered to help us finalise the principles in the policy before going to council for final endorsement.

You can provide your feedback by completing the online survey by 11.59pm, Sunday 17 May.

You can also email the Community Engagement team at community.engagement@monash.vic.gov.au or by calling 0428 685 340

Monash City Council is committed to protecting personal information provided by you in accordance with the principles of the Victorian Privacy and Data Protection Act 2014.

The information you provide will be used to assist Council staff to determine the community needs and priorities on this project.

You may access information you have provided to Council and make corrections if you believe that information is incorrect. For further information including Council's information privacy policy, visit www.monash.vic.gov.au.

Timeline

  • Timeline item 1 - complete

    Expression of Interest open

    December 2025 - February 2026

    To participate in one of four focus groups.

  • Timeline item 2 - complete

    Confirmation of focus group participants

    Early February 2026

    We will contact participants with further details of the focus groups.

  • Timeline item 3 - complete

    Focus groups

    Late February 2026

  • Timeline item 4 - complete

    Draft Community Engagement Plan developed

    March 2026 - April 2026

    Analysis of the feedback to include in the policy.

  • Timeline item 5 - active

    Consultation on our principles

    April 20 - May 17

    Feedback on the principles to be finalised in our policy.

  • Timeline item 6 - incomplete

    Policy endorsed

    By July 2026

    Final policy presented to Council for endorsement.