Covid-19 has impacted on all of us

Some people have been directly impacted, while for others the pandemic has affected their lives indirectly, but often in ways that have had significant consequences on their lives.

Since March, when the pandemic was declared, Monash Council has been actively involved in supporting the community in various ways. Where possible we have adapted our programs and services to comply to the Covid-19 restrictions as they’ve evolved. We have offered emergency relief to residents in need and worked with local organisations to provide critical support services. We continue to reach out to our most socially isolated and vulnerable community members, providing them with information, assistance and emotional support. We will continue to do this important work but at the same time we are moving from a response phase, to a recovery phase. Monash Council is looking to the future and planning how best to support our community to recover from the many impacts of Covid-19.

Council is legislated to produce a Covid-19 Community Recovery Plan. This plan will consider people’s social and emotional wellbeing, community safety and security, the natural and built environments and the economy.

Monash Council is committed to supporting the community to recover from the many impacts of COVID-19. To ensure we understand the needs of residents as we move out of COVID-19 restrictions, we are asking you to share your experiences of COVID-19 and the impact it has had on your life. We are also interested to know what you think of Council's services during this time.

Please complete the survey and tell us how COVID-19 has impacted you since the start of the pandemic. Your feedback will assist us in future service planning so we can ensure Monash remains a great place to work, live and play.

The survey takes approximately 15 minutes to complete. Responses are confidential and will only be used for research and planning purposes to inform our future service planning. We may also share our general findings with our local partner organisations, who share our responsibility for delivering services to our community. Once again, your responses will not be linked back to you in any way and will remain completely confidential at all times.

Please note that this survey is for the purpose of understanding our community. If you need have any questions regarding the consultation process, please contact Siobhan Wood, Coordinator Community Wellbeing on 9518 3033 or email

Please call us on 9518 3555 (Monday to Friday, 8.00am to 5.00pm). Council also provides a free interpreting service for non-English speaking customers over the phone or in person at any Customer Service Centre.

9321 5488: العربية - Arabic

Cantonese - 廣東話 : 9321 5481

Mandarin - 普通话 : 9321 5485

Greek - Ελληνικά : 9321 5482

Hindi - हिंदी : 7005 3000

Indonesian - Bahasa Indonesia: 7005 3001

Italian - Italiano : 9321 5483

Korean - 한국어 : 9321 5484

Russian - Русский : 9321 5488

Sinhalese - සිංහල : 7005 3002

Tamil - தமிழ் : 7005 3003

Vietnamese - Việt Ngữ : 9321 5487

For all other languages - 9321 5488

Take the survey

This survey is now closed.